Your data on SDI
Plain-language answers to: what we keep, where it lives, who can see it, how long, and your rights.
What we keep
Five things:
- Your account — name, email, hashed password, optional photo / phone.
- The documents you upload or generate, plus who uploaded them and when.
- What you type into the agent — every prompt and every reply in your sessions.
- How SDI runs — rate-limit counters, audit log of consequential changes.
- Chat archives — if an admin imports a WhatsApp export, every message in it.
We don't track you beyond what you send us. No ad cookies, no device fingerprinting.
Where it lives
- Supabase (EU-hosted) — account details, document metadata, agent sessions, audit logs.
- GitHub — the actual text of each document, in a private repo.
- Anthropic (Claude) — when the app generates, translates, classifies, or runs the agent. Enterprise tier: no training on our data, no retention.
- Voyage AI (optional) — for semantic-search embeddings. Same posture.
- Resend — for outgoing email (notifications, magic links).
- Upstash — counters only, no content.
Who can see what
- Your documents are visible to members of your organisation.
- Other cooperatives on SDI cannot see your documents — and can't see that they exist.
- Your agent sessions are private to you. Platform admins can read them for support only.
- Confidential-marked docs display a lock and are meant for editors + org-admins.
- The audit log is platform-admins only.
What is sent to the AI
When the app uses Claude (generate, agent, translate, classify, entity extraction), it sends:
- Your prompt.
- House principles (rules every call must follow).
- The relevant document bodies — truncated, up to about 30 000 characters per call.
It does not send: your password, email, phone, photo, documents outside your scope, other people's sessions, or audit logs.
How long we keep things
- Documents — indefinitely. Replaced versions are archived, still findable. Permanent deletion on request.
- Agent sessions — until you delete them.
- Rate-limit counters — minutes.
- Backups — Supabase keeps daily backups for 7 days (or longer on higher tiers).
- Audit log — indefinitely, so we can always answer "who changed this".
Your rights
- Look — your Account page + the Index show what's attributed to you.
- Correct — edit your profile; edit doc metadata in the Index.
- Delete — ask an admin to delete your account. Documents you authored stay (they belong to the coop), but your name is detached.
- Move — document bodies are plain markdown in a repo; an export is a
git clone. Ask an admin for access. - Object — contact the coop if you think something is being handled wrongly.
Who is accountable
- Data controller: Cooperativa Integral Sulitania CRL (Castro Marim, Portugal).
- Platform admins — small group; see all orgs, read sessions for support only.
- Third parties — Supabase, Anthropic, Voyage, Resend, Upstash, GitHub. See above.
Contact
- Day-to-day questions — ask an admin in SDI.
- Formal data requests — email address on the
/policypage. - Something went wrong — tell an admin immediately; breaches are reported to authorities within 72 hours.